Waive Medical - AI-powered admin automation for clinics, saving 140+ hours/month

What it does

Waive is an AI-powered platform that automates administrative tasks for clinics. It integrates with existing EMR systems to handle paperwork, task management, and patient communication. Key products include:

Patient Reminders: Automated appointment, form, and follow-up reminders via email or SMS to reduce no-shows.
Document Triaging Service: Automatically sorts and routes incoming documents (e.g., lab results, referrals) to the correct place.
Automated Task Manager: Assigns EMR tasks to Waive for completion, tracks progress, and eliminates duplicate work.

The company claims clinics can save 140+ hours per month and $150,000+ per year by using Waive.

Who it is for

Waive is designed for clinics and healthcare practices, particularly those in Canada and the United States. It is built for care teams—physicians, clinic managers, and administrative staff—who want to reduce manual admin work without replacing their existing EMR. Testimonials come from general surgery, family health teams, and psychiatric practices, indicating suitability across specialties.

Why it matters

Administrative burden is a major source of burnout and inefficiency in healthcare. Waive addresses this by automating repetitive tasks like patient reminders, document sorting, and task tracking. By integrating with existing EMRs, it lowers the barrier to adoption. The result is more time for patient care, reduced wait times, and lower operational costs. The platform is PHIPA compliant, addressing privacy concerns in Canadian healthcare.

Launch signal

Waive has been adopted by over 300 clinics across Canada and the United States. The website features case studies from North Bay General Surgery, Queen Square Family Health Team, and a psychiatric practice, demonstrating real-world results. Testimonials from medical directors and clinic managers highlight improved patient communication and reduced manual work. The company offers a demo and claims setup in days with no long-term contracts.

Brand and naming

The name "Waive" suggests removing or waving away administrative burdens, aligning with its mission to automate clinic admin. The tagline "The Intelligent Clinic Company" positions it as a smart, AI-driven solution. The brand is professional and healthcare-focused, with a clean, modern website that emphasizes efficiency and trust (PHIPA compliance, testimonials). The name is short, memorable, and evokes a sense of relief from paperwork.